Technology Based Trainer

Job Title: Technology Based Trainer

Requisition #: 704113-031425

Primary Location: Ohio-Franklin County-Columbus
Work Location: 855 W. Mound Street, 43223
Bargaining Unit/Exempt: Exempt
Schedule: Monday-Friday, 8am-5pm
Minimum Starting Salary: $28.96/hour
Posting Start Date: 3/14/2025
Posting Close Date: 03/29/2025 at end of business/5:00pm EST*

 

How to Apply:

Email your updated resume to fccshr@fccs.us.
*Submissions received after the Posting Close Date will not be considered.

Who We Are:

Franklin County Children Services (FCCS) is a large, metropolitan child welfare agency with more than 300 caseworkers and 400 support staff members dedicated to child protection and family stability. FCCS believes in investing our time and resources to attract and hire an engaged, talented, and diverse workforce that is committed to protecting children by strengthening families.

What You Will Do – Essential Duties and Responsibilities:

·         The employee is responsible for managing and maintaining equipment in the Professional Development Department for use by the Central Ohio Regional Training Center (CORTC), Franklin County Children Services (FCCS), and the Ohio Child Welfare Training Program (OCWTP); and manages FCCS audio-visual materials. The employee will help the agency achieve CFSR standards and help ensure service delivery that focuses on Safety, Permanency and Well-being for the families served by the agency. The employee is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages, and appearances in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each. The employee will adhere to the Agency’s Guiding Principles by serving as a child welfare professional, valuing every child

·        Maintains PC software; investigates problems and provides solutions for equipment problems, including, but not limited to LCD projectors, all peripheral laptop equipment (e.g., flash drives); provides technical assistance to equipment users; provide/set-up equipment for users in training rooms and meeting rooms throughout 855 and maintains and tracks department equipment; PCs in training rooms and PDD hallway. Maintains inventory for all equipment used in CORTC. Secures replacement as needed. Develops, programs, researches, implements, plans, & designs technology-based learning activities. Implements instructional interventions (e.g., computer-based training; web-based training

 

·         In New Employee Orientation distributes equipment to new employees and training with the new employees to include: My Ohio site for change of passwords, installs Dual security; preparation for the VPN login, activation of Microsoft license for each employee; Phone: Jabber instruction. Securing attestation, activation of I-Phones for administrators and casework

·        In training environment develops and produces training videos to support new staff in orienting to FCCS; assist with video editing on training as requested; designs changes to update SharePoint to make knowledge visual. Develops instructional materials and products for technology-based instruction. Creates learning activities to enhance course content for training. Design multimedia.

 

·         Enrolls staff in Speak Write; train/facilitate use of Classroom Performance Systems (CPS)

software and any other software that is required for use by OCWTP, CORTC and FCCS.

 

·         Performs other related duties as assigned, including copying, and distributing materials, shares responsibilities for telephone and receptionist duties, ordering supplies; responsible for tracking and maintaining audio/visual equipment, videos and other resources and preparing coffee. Support new staff and current staff with technical support in computer issues. Sets up and maintains Virtual Reality (VR goggles). Assist staff on hiring event days with use of VR headset and instructions on use of the VR headsets

 

What We Offer You:

·         Hiring Bonus up to $1,500

·         Quality, Low-Cost Medical, Dental and Vision Insurance

·         Generous Vacation, Sick and Personal leave accruals and 11 paid holidays

·         Retirement Pension through the Ohio Public employment Retirement System

·         457(b) retirement savings plan through Ohio Deferred Compensation

·         No Cost Life Insurance Coverage up to $50,000

·         Tuition Reimbursement

·         EAP Program

·         Additional Raises over the next three years (based on continuous service)

·         A true hybrid working environment!

·         Personal and Financial Wellness opportunities through the Franklin County ThriveOn Program

·         More!

What will make you successful:

Minimum Qualifications:

·         Completion of undergraduate core program in education to include student teaching or 2 years training or 2 years. experience in assessing, researching, designing, developing, evaluating & delivering instruction and associated materials for adult learners

·         2 years. training or 2 years’ experience in use of software and/or application systems to create and deliver technology-based training (e.g., Author ware; Articulate; Captivate; Course Mill; Dreamweaver; Lectora; MOODLE)

·         18 months  training or 18 months experience using Microsoft Word or WordPerfect

·         1 year training or 1 year  experience in creating web pages using programming languages (e.g., HTML; DHTM, XML; JavaScript; CSS)

·         6 months training. or 6 months experience in web art manipulation programs (e.g., Fireworks, Shockwave, Flash, Photoshop)

 

Preferred Qualifications:

·         Bachelor’s degree in education or information technology, Computer Science, or a related field and 12 months experience.

·         Knowledge of performance analysis; instructional design principles; written communication for training and online reading; statistics; survey design; agency standards, policies & procedures*; foundations of learning, transfer, motivation & evaluation; public speaking or effective communication techniques; adult learning principles.

·         Skill in use of and understanding of information technology and visual design computer applications; operation of personal computer; programming & use of software and/or application systems (e.g., html; Frontpage; Dreamweaver; Authorware; Microsoft Word; Outlook; Photoshop; JavaScript; DHTML; CSS; Fireworks; Flash Articulate; Captivate; CourseMill; Lectora; MOODLE)

·         Ability to gather, collate and classify information about data, people or things; work independently; work on a team on some tasks with people of varying skill and educational levels; deliver training and interact with variety of employees at different educational levels; handle routine and sensitive contact with departmental employees, supervisors and managers; deal with some abstract but mostly concrete variables; write and deliver training information

 

Certifications or Licensure:

·         None

Supervisory Responsibilities:

·            None

ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. Franklin County Children Services is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

What is the Work Environment Like?

·         Typical hybrid office environment with eligibility to work remotely.

To learn more about FCCS, please visit our careers page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.